8Years pulls and packs orders between 8:30-18:30 Beijing China Time (from Monday to Saturday). Most orders will be shipped out within 72 business hours after payment received. Occasionally, due to a special promotion or holiday, processing may take an additional 48 hours.

We accept Paypal, Credit Card (including VISA, Mastercard, Amex and Discover), Western Union Money Instant Transfer, Bank Wire Transfer (HSBC / Bank of China), Money Gram. For detailed payment information, please refer to Payment Method.

We are experienced seller who will declare the value as low as possible to help lessen or avoid the taxes. We ship out thousands of parcels every day and have accumulated a lot of experience. Almost all of our customers needn't pay taxes for customs clearance. However, the taxes policy varies in different countries, we couldn't guarantee that you will surely not be charged taxes. Thanks for your understanding.

If you expect us to specially handle your parcel, please contact us after placing an order or leave a message when you check out.

We use the highest standards of encryption software for internet security. Among our payment methods, taking PayPal for an example. Credit card holders without PayPal account can also pay through PayPal on our website by just entering credit card number. You don't need a PayPal account. Each transaction takes place in a secure environment (SSL), which means that your card details will not be disclosed to us, it is submitted to the PayPal. We are only informed of the confirmation that your transaction has been approved. PayPal are highly secure because they have a permanent professional team to prevent the transaction from fraud.

Once your order has been sent, you will receive a dispatch confirmation email which will advise the tracking number and site. If your order has not arrived by the estimated delivery date noted on our site, we're here to help.

Please note that this is only an estimated date and before contacting us can you check the following:

1. Sign into your account to check we have the correct delivery address for your order and your contact details are up to date.
2. Check to see if you have a delivery card from one of our carriers. Your parcel may be awaiting collection at a local sorting office or delivery depot, or you may need to arrange redelivery.
3. Check with your neighbours to see if they have accepted the parcel on your behalf.
4. Look in any safe areas the driver may have left your parcel, such as behind bins or in a shed, garage or porch.

If your order has not arrived after estimate shipping time, and you are certain that it isn't with a neighbour or another member of your household, please Contact Us and we will investigate further and arrange a replacement item to be sent.

Please click here for details about how to download non-watermarked pictures on our website.